Privacy Policy

2. What Personal Information We Collect
We may collect personal information including:

• Name

• Phone number

• Email address

• Vehicle details (where relevant to services)

• Any information you provide through enquiry forms, bookings, or communications

We may also collect non-personal information such as:

• Browser type

• IP address

• Pages visited on our website

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3. How We Collect Information
We collect information when you:

• Submit a contact or quote request form

• Call, email, or message us

• Interact with our website

We may also collect data through cookies and analytics tools.

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4. How We Use Your Information
We use your information to:

• Respond to enquiries and provide quotes

• Deliver our services

• Communicate with you about bookings or requests

• Improve our website and customer experience

We do not sell your personal information.

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5. Disclosure of Information
We may disclose your information to:

• Service providers who assist in operating our business (e.g. website hosting, booking systems)

• Where required by law

We take reasonable steps to ensure third parties handle your data securely.

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6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet is completely secure.

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7. Cookies & Analytics
Our website may use cookies and third-party tools (such as Google Analytics) to understand website traffic and improve user experience.

You can choose to disable cookies through your browser settings.

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8. Access & Correction
You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate.

To do so, please contact us using the details below.

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9. Complaints
If you believe we have breached your privacy rights, you may contact us. We will respond within a reasonable timeframe.

If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC).

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10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.

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11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• Email: hello@precisionautobody.com.au